Terms & Conditions

Effective Date: 1st May 2025

Welcome to PROSTAR NUTRITION (“we”, “us”, or “our”). These Terms and Conditions (“Terms”) govern your use of our website, https://prostarnutrition.in/ (the “Website”), and the purchase and use of our products.

By accessing or using this Website, you agree to be bound by these Terms.

1. Eligibility

You must be at least 18 years old or the age of majority in your jurisdiction to make a purchase on our Website. By using our services, you confirm that you meet this requirement.

2. Product Information & Disclaimer

All products sold on our Website are health supplements and are not intended to diagnose, treat, cure, or prevent any disease. Information provided is for educational purposes only and is not a substitute for professional medical advice.

Please consult your doctor before starting any new supplement regimen, especially if you are pregnant, nursing, taking medications, or have a medical condition.

3. Orders & Payments

  • Pricing: All prices are listed in INR and include applicable taxes unless stated otherwise.
  • Payment Methods: We accept major credit/debit cards, UPI, and other payment gateways as listed at checkout.
  • Order Confirmation: After placing an order, you will receive an email confirmation. This does not signify our acceptance of your order. We reserve the right to cancel or limit the quantity of any order.

4. Shipping & Delivery

We strive to ship all orders within 1–3 business days. Estimated delivery times may vary based on your location and external courier services. You will receive tracking information once your order is dispatched.

Delays caused by natural disasters, strikes, or other unforeseen circumstances are beyond our control and responsibility.

5. Return & Refund Policy

Please review our Return & Refund Policy for details. We only accept returns for products that are unopened, unused, and in original packaging within the return window.

Refunds will be processed to the original payment method after inspection and approval.

6. User Conduct

You agree not to:

  • Use the Website for any unlawful purpose.
  • Interfere with or disrupt the Website or servers.
  • Post or transmit any harmful, abusive, or obscene content.

Violation of these terms may result in termination of your access to the Website.

7. Intellectual Property

All content on this Website, including logos, product images, graphics, text, and software, is the property of PROSTAR NUTRITION or its content suppliers and is protected by Indian copyright and trademark laws.

Use of our content without prior written permission is strictly prohibited.

8. Limitation of Liability

PROSTAR NUTRITION shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use or misuse of any product purchased from our Website.

9. Indemnification

You agree to indemnify and hold harmless PROSTAR NUTRITION and its affiliates, employees, and agents from any claims, damages, losses, or liabilities arising from your use of the Website or violation of these Terms.

10. Changes to These Terms

We may update these Terms from time to time without notice. Changes will be effective immediately upon posting. Continued use of the Website indicates your acceptance of the revised Terms.

11. Governing Law

These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Hyderabad, Telanga.

12. Contact Us

If you have any questions regarding these Terms, please contact us.